Most HVAC systems give warning before they quit. A furnace that takes longer than it used to before the air warms up, an air conditioner that runs in longer cycles without pulling the temperature down, a thermostat that seems to be guessing rather than responding. These are not small inconveniences to ignore until next season. They are the system telling you something is changing inside it, and acting on them early is almost always cheaper than waiting for the full breakdown. P & P Heating & Cooling handles those calls in Urbana, from the first sign of trouble through to a repair or a full replacement, and we work with homeowners and property managers alike depending on what the situation calls for.
Urbana has a housing mix that keeps HVAC calls varied. Older homes with original ductwork that was never designed for today's equipment, rental properties where a tenant notices something is wrong before the landlord does, and smaller commercial buildings running systems that get harder use than a residence ever would. The work is not one-size-fits-all, and the approach we bring to each call reflects that. We take pride in the HVAC work we leave behind, whatever the property type.
When a heating or cooling system goes down entirely, the situation is different from a system that is underperforming. A property with no heat in a regional winter, or no cooling during the stretch of humid summer weather this part of Illinois is known for, is not something to put on a waiting list. Same-day HVAC service is available for calls like these, and we move quickly when the situation warrants it. Call (217) 395-3661 and we will tell you what is available when you reach us.
For non-emergency calls, scheduling is straightforward. You describe what the system is doing, we give you a rate on the phone, and we confirm an appointment window before anything is put on the calendar. We are available every day from 5:00 AM to 9:00 PM, including weekends.
A rental unit with a tenant in place, or a commercial space that has to stay open during the visit, changes how the job is organized. We account for that when we schedule. The technician works around the people who are there, we protect your floors and finishes while we work, and we leave the space in order when the job is done. One call and we are rolling.
Pricing starts on the phone. When you call, you get the rate before anything is scheduled, and the price for any repair or installation is confirmed before work begins. Nothing moves forward without your sign-off first.
What moves a quote from one job to the next is the actual situation on the property. The fault itself matters, whether it is a refrigerant leak, a failed compressor, a control board issue, or something in the ductwork that is starving part of the system of airflow. Access matters too. Equipment in a tight utility closet, a rooftop unit on a commercial building, or ductwork that runs through finished spaces all add to what the job involves. And the repair-versus-replace question matters. A system that is far enough along in its life that a repair only delays the same conversation by a season is a different situation from a younger system with a single clear fault.
We do not give vague ranges and then adjust later. The price is explained up front, and you decide from there. For full details on what individual services cover, the service page carries the complete breakdown.
A rated efficiency number tells you how a piece of equipment performs under controlled test conditions. It does not tell you what a specific property will see once that equipment is installed and running. The ductwork it connects to, the condition of the seals, how well the system is sized for the actual load of the building, and how the thermostat is configured all shape what efficiency looks like in practice.
A high-efficiency furnace or heat pump connected to leaking ducts is losing a meaningful share of its output before it ever reaches the rooms it is supposed to condition. Ductwork repair and sealing, proper system sizing, and smart thermostat configuration are the parts of an installation or upgrade that turn a rated number into actual performance. We look at the whole system, not just the equipment, because that is where the real-world result is built. Energy-efficiency upgrades that skip that step rarely deliver what they promise.
the page covering HVAC work is where the process is written out.
The call that comes in from a landlord managing a rental property is not the same as the one from a homeowner whose furnace has not been touched in years, and neither of those is the same as a property manager dealing with a rooftop unit on a small commercial building. The situation that leads to the call shapes everything about how we approach it.
A system that is running but not doing its job correctly is usually telling you something specific. Uneven temperatures from room to room often point to airflow problems or duct issues rather than equipment failure. A system that short-cycles, turning on and off without completing a full run, is often reacting to a pressure or refrigerant problem. We trace the fault before we recommend anything, and the diagnosis drives the conversation about what comes next. The service page carries the full breakdown of what a repair visit covers.
A seasonal tune-up is not just a formality. It is how a system gets inspected while it is still running, before a small problem becomes a larger one. We check components, clean what needs cleaning, test airflow and system response, and give you a clear picture of where the equipment stands heading into the next heavy-use season. For Urbana rental properties in particular, a maintenance visit also gives a landlord documentation of the system's condition. We're ready to get your heating and cooling running again before the season demands it.
A full HVAC system replacement is a different kind of conversation. It starts with an honest assessment of what the current equipment can and cannot do, how the existing ductwork and layout interact with what a new system would need, and what size and type of equipment actually fits the property. For older Urbana homes, that assessment sometimes turns up ductwork that was never quite right for the original system, let alone a modern replacement. We address those issues as part of the installation rather than leaving them to undermine the new equipment. All replacement work is performed by qualified HVAC technicians.
A rooftop unit has the same core components as a ground-level system but lives in a more demanding environment and requires different access to service. We handle repair, maintenance, and replacement of rooftop units on smaller commercial properties in Urbana, including diagnosis of condenser and compressor faults that are common in units that run hard through both summer and winter. If a rooftop unit is struggling to maintain temperature or is making noise it was not making before, that is a call worth making sooner rather than later.
A thermostat that is not communicating accurately with the system it controls costs money and comfort in equal measure. We install standard thermostats, programmable models, and smart thermostats that let a property owner manage temperature schedules and monitor system behavior remotely. For rental properties, a properly configured thermostat also reduces the kind of tenant calls that come from a system that seems to be behaving unpredictably.
The compressor is the core of a cooling system, and a fault there is one of the more significant repairs an AC unit can need. We diagnose compressor and condenser problems, check refrigerant charge and look for leaks that may have contributed to the failure, and give you an honest assessment of whether repair or replacement is the better path given the age and condition of the equipment. We'll find the fault and set it right.
A property that does not have central air, or one where the existing system has reached the end of its useful life, is a candidate for a full central air installation. We assess the existing ductwork, confirm the right equipment for the space, and handle the installation from start to finish. For older Urbana homes where the ductwork was sized for a different era of equipment, we address airflow and sealing as part of the process.
We cover Urbana as a primary service area and extend throughout Champaign County on every call. Neighboring communities we regularly serve include Champaign, Savoy, Philo, St. Joseph, and Sidney. If you are in the area and are not sure whether your address falls within our range, call (217) 395-3661 and we will confirm coverage on the call. Simple booking. Clear pricing. Reliable, lasting comfort.
If the system is making unusual noises, showing signs of a refrigerant leak, or behaving in a way that seems unsafe, switching it off is the sensible move. If it is simply not performing well but running without obvious distress, leaving it on is generally fine. When you call, describe what the system is doing and we can advise based on the specific situation.
Water near an indoor unit is most commonly a blocked or overflowing condensate drain, though it can also point to a refrigerant issue causing the coil to ice over and then melt. Either situation warrants a service call. Left unaddressed, water around HVAC equipment can cause damage to the surrounding area, so it is worth calling sooner rather than later.
No. The recommendation follows the diagnosis. If a repair is the right answer, that is what we recommend. If the cost of repair relative to the age and condition of the system makes replacement the more practical choice, we explain the reasoning and let you decide. The call is yours to make, not ours.
Yes. If you have more than one property that needs HVAC service, call (217) 395-3661 and we will set up the additional address. Each property is handled as its own service call, and we confirm the details for each address before scheduling.
Yes. When you call, we confirm the appointment details and the access arrangement before anything is scheduled. The technician handles the visit, explains the findings, and we follow up with you on what was done and what, if anything, the system needs next. Access to the equipment is what the visit requires, not your presence at the property.
Yes. We work on HVAC equipment regardless of who installed it. The technician inspects the system, diagnoses the problem, and explains what it needs. The brand and the installer history do not affect whether we can help.
Call (217) 395-3661. We are available every day from 5:00 AM to 9:00 PM. Whether you need to schedule a repair, ask about a replacement, or describe something the system is doing, a real person picks up and works through it with you on the call.
Call us back at (217) 395-3661 and describe what the system is doing. A repeat failure sometimes points to a related issue that was not apparent during the first visit, or it can indicate that a deeper problem was driving the original fault. The technician revisits the situation and works through it without assuming the previous diagnosis was wrong.
Someone needs to be present or the property needs to be accessible so the technician can reach the equipment. If the landlord or property manager cannot be there, arranging for a tenant or a designated contact to provide access works just as well. Let us know the setup when you call and we will confirm what is needed.
Older homes often have ductwork that was sized and routed for equipment that no longer exists, and that affects how a new system performs once it is installed. We assess the existing ductwork as part of any replacement conversation, and we address sealing and airflow issues that would otherwise undermine a new installation. The work on an older property is rarely just about swapping the equipment.
Yes. Whole-home humidifiers and dehumidifiers integrate directly with an existing HVAC system without requiring a full replacement. The equipment connects to the air handler and works alongside whatever heating and cooling system is already in place. This is a common upgrade for properties where indoor humidity is a comfort or air quality concern.
P & P Heating & Cooling handles the full range of HVAC work in Urbana, from a furnace that is showing early signs of trouble to a commercial rooftop unit that needs a proper diagnosis. Whether the system is running but struggling or has stopped working entirely, the process starts with a call. We are available every day from 5:00 AM to 9:00 PM. Call (217) 395-3661 for a rate on the phone and to get on the schedule. Qualified technicians. Code-compliant work. Fair rates.
See our full service area. We cover these neighboring areas too: Savoy, St. Joseph, Tolono, Mahomet.
Champaign County runs hot and humid in summer and cold enough in winter to push any heating system hard. We handle the full range of residential and commercial HVAC work, from a quick repair to a full system replacement, and we cover every customer type from single-family homeowners to landlords managing multi-unit properties. The table below lays out what each service covers, who it fits best, and a practical note to help you figure out where to start. Call us and we will walk you through the rest.
| HVAC Service | What's Included | Common Needs | Helpful Details |
|---|---|---|---|
| Furnace & AC System Replacement |
| Urbana homeowners whose furnace and AC are aging together and struggling to handle both summer heat and winter cold | Replacing both systems together often makes sense when one is already at the end of its useful life and the other is not far behind |
| AC Repair & Service |
| Homeowners or tenants with an AC that is blowing warm air, cycling oddly, or not running | Catching a refrigerant leak or failing capacitor early usually costs far less than waiting until the system stops completely in July |
| Heat Pump Installation |
| Homes replacing separate heating and cooling systems or spaces where running new ductwork is not practical | Modern heat pump models perform well through central Illinois winters that would have challenged older equipment |
| Ductwork Repair & Sealing |
| Homes with rooms that are always too hot or too cold, or energy bills that do not match how the system is set | Leaky ducts in a central Illinois home can account for a significant share of heating and cooling loss before the air even reaches the living space |
| Emergency HVAC Service |
| Anyone whose system is completely down and cannot wait for a routine appointment | We are available every day from 5:00 AM to 9:00 PM. No-heat and no-cool calls are treated as priority situations |
| Full System Installation & ReplacementMost Popular |
| Homeowners and property managers whose equipment is aging, inefficient, or no longer able to keep up with Urbana summers and winters | Replacing both the heating and cooling sides at the same time typically improves efficiency and avoids a second installation visit within a few years |
| Thermostat & Smart-Control Installation |
| Homeowners who want better schedule control, lower energy bills, or a thermostat that has stopped communicating with the system | A smart thermostat upgrade is one of the lower-cost changes that can meaningfully reduce how hard the system runs each day |
| Heating & Furnace Repair |
| Anyone dealing with a furnace that has stopped working or is not producing enough heat during an Illinois cold snap | A furnace that short-cycles or runs constantly without reaching temperature is often a sign of a fixable component issue, not a full replacement |
| Indoor Air Quality & Air Filtration |
| Homeowners with allergy concerns, landlords maintaining rental properties, and commercial property managers | A standard filter handles larger particles but leaves finer allergens and contaminants in circulation. A dedicated filtration system addresses what a standard filter misses |
| Seasonal Maintenance & Tune-Ups |
| Any homeowner or property manager who wants to catch problems before peak season rather than during it | Scheduling a spring AC tune-up or a fall furnace tune-up before the heavy-use season means faster scheduling and fewer surprises when the weather turns |
| Heat Pump Repair & Service |
| Properties with a heat pump that is underperforming in either season | Heat pumps handle both heating and cooling, so a malfunction affects comfort year-round and is worth addressing promptly |
| Whole-Home Dehumidification & Humidity Control |
| Champaign County homeowners dealing with sustained summer humidity that a standard AC alone does not fully control | A whole-home dehumidifier manages moisture throughout the entire living space, not just one room, and reduces strain on both the structure and the HVAC equipment |
Every job in Urbana and the surrounding area is a little different. Call us and we will talk through what the system is doing, give you a straight answer on pricing, and get the right technician scheduled.
(217) 395-3661